|Third-party Service Providers||Purpose of Use||Duration of Retention and Use|
|Brand (Product Provider)||- Shipping services for products|
- Services of return, exchange and collection
- Support services for products
- Report for issuance of international sales
|From when separate consent is obtained by the Company, until the earlier of (i) the expiry of the duration of provision of services by the applicable third party or (ii) the termination by the customer of the services provided by the applicable third party|
|Eximbay, Adyen, Paypal, Uinfo||- Processing of payment and verification of accounts|
|EFS, JX Global, EPANTOS, EMS, UINFO, Airbridge, CESCO, XPOST||- Shipping service for product and free gifts for events|
|Braze, Airbridge, Amplitude, Google Analytics||- Event collection and analysis for marketing and personalization services|
|Fabric, Firebase, Raygun||- Data collection for bug reports and app usage analysis|
|Channel.io||- Event collection for customer service response|
The Company prepares and applies technology and policy-based protection measures to prevent the theft, loss, falsification and leak of personal information collected from users. Users must never share or leak their personal information to others, and must take responsibility for protecting their personal information.
Users have the right to have their personal information protected by service providers. Also, users have a responsibility to protect their own personal information.
The Company uses ‘cookies’ to collection information on members/non-members to provide a more suitable service. Cookies refer to information files sent by website servers to browsers, and these temporary files are saved on user hard drives.
The Company will maintain possession and protection of users’ personal information from the membership signup date till the termination date to provide a smoother service to users.
Personal information will be terminated when the contract between the Company and the user ends. However, the Company reserves the right to hold personal information for a set period of time to confirm transaction-related contractual obligations in accordance to related laws and consumer protection regulations. The opening and use of said personal information will be limited, and the Company will list the reasons, time period of categories of personal information that will be held.
The Company holds the right to terminate a user’s contract for the following reasons.